If you have access to Capita MyAccount you can now watch a 10 minute demo by John Christian during which he takes you through all the key tasks in setting up the automatic report link from SIMS into Power BI. The resource is part of Capita’s ‘Customer Success’ strand and it includes a basic set of report definition files, plus the command reporter utility and the batch file that the command reporter generates special parameters for.

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If you need a little extra help with your SIMS system I'm here to help. Contact me at david@davidpott.com for consultancy and training. Or you can subscribe to my termly assessment newsletter using the button below.

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